Loyalty Points Schemesomespecialthings_admin

What is the Something Special Loyalty Scheme?

We want to thank our customers for shopping with us, and our Loyalty Scheme is our way of doing just that. Every time you buy anything from us, you will earn loyalty points which are converted into a monetary value for you to use as payment toward any future purchases from us. Every £10 whole pounds that you spend on shopforsomethingspecial.com will equate to 1 loyalty point, and every loyalty point equates to £1 off a future purchase. So, if you were to spend £32 today, you would gain 3 Loyalty Points which would be worth £3 off any future purchase.

Loyalty points are not given against postage costs.

How do I gain my loyalty points?

Your loyalty points and their associated discount will automatically be added to your account when you complete your transaction with us. Simply add your purchases to your shopping cart as usual, and when you get to the Shopping Cart, you will be able to see how many points you will earn from the items in your cart today. Next time you log into your account, these points will have been added to your account, and the associated discount earned will be available to use of your next purchase.

You will gain 1 loyalty point, equating to a £1 saving for each whole £10 you spend in one transaction.

How can I check how many Loyalty Points I have?

To check your Loyalty Points, simply log into ‘My Account’ at the top of the Homepage. You will be able to see a summary of your recent transactions and the Points you have received. You will always be shown how many Loyalty Points you have in your account, and the value of these Points when you go you the Cart.

When can I use my Loyalty Points?

When you get to the checkout you will be given the option to use any discounts gained through previous Loyalty Points earned. If you would like to use your discount on today’s purchases, simply click the ‘Apply Discount’ button when you get to the Cart, and your discount will be deducted from your Basket Total.

You can choose to use your discount from one transaction to the next, or save them up for future purchases and take your discount all in one go. You will not be able to earn points and use the discount associated with those points in the same transaction e.g. if you spend £32 today, and gain 3 points equating to a £3.00 saving, this discount will be available for you to use from you next transaction.

Your Loyalty Discount can only be used against full priced items.

How can I use my Loyalty Points?

  • Your points can be used for part payment of your Basket Total i.e. if you basket total is £25 and you have £5 worth of discount available to use from previous transactions, you can choose to use this discount and pay just £20 for the items in your basket.
  • If the items in your basket come to less than the discount available, you can choose to use your discount, and any value of available discount above the value of the items in your basket will remain in your account i.e. if you have £25 discount available, but the goods in your cart only total £20, you can choose to use your discount, and £5 discount will remain in your account to use when you choose.
  • You cannot choose to use part of your available discount if the goods in your cart total more than the discount available to you i.e. if your Cart value is £25 and your available discount is £5, clicking the ‘Apply Discount’ button will automatically deduct the whole available discount from your Basket Total – you will not be given the option to use £3 of your available discount today, and keep £2 in your account for a future transaction
  • Your Loyalty Discount can only be used against full priced items. If an item has already been discounted or is on an offer, you will be unable to use your loyalty discount at the Cart.